Privacy Policy
1. Introduction
Welcome to Allied Home Center, operated by AHC CLAYVILLE (PTY) LTD (Company Number: 2020/895229/07) trading as Allied Home (“we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://alliedhome.africa
, interact with us in-store, or contact us through any of our communication platforms.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
Full name
Contact details (email address, phone number, physical address)
Payment and billing information (processed securely through third-party gateways)
Order and delivery details
Account login information (if applicable)
2.2 Non-Personal Information
We may also collect non-personal information such as:
Browser type, operating system, and device information
IP address and approximate location
Website usage and activity via analytics tools and cookies
3. How We Collect Information
We collect information in the following ways:
Directly from you: When you register an account, place an order, or contact us.
Automatically: Through cookies and analytics when you browse our website.
From third parties: Such as couriers, payment processors, or marketing service providers assisting us in fulfilling our services.
4. How We Use Your Information
Your information may be used to:
Process and deliver your orders
Communicate order updates or respond to your queries
Improve our website, services, and customer experience
Send promotional offers (only with your consent)
Comply with legal and regulatory obligations
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
Service providers who help us deliver orders, process payments, or provide IT support
Regulatory authorities if required by law
All third parties are bound by confidentiality and data protection obligations.
6. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze performance.
You can adjust your browser settings to disable cookies, but some site features may not work correctly.
7. Data Security
We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. All payments are processed through secure, encrypted gateways, ensuring that your financial information remains confidential.
8. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your personal information
Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at info@alliedhome.co.za
.
9. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy or as required by law.
10. Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy periodically. Any updates will be reflected on this page, and significant changes may be communicated directly to you when applicable.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:
info@alliedhome.co.za
011 201 4828
AHC CLAYVILLE (PTY) LTD t/a Allied Home
Shop 8 & 9, Clayville Shopping Centre
Cnr. Southward Drive & Olifantsfontein Road
Clayville, 1666